Below you will find the terms of purchase that apply on Wifixphone.se and when you confirm the purchase, you also accept these terms.

PERSONAL DATA
The personal information you provide to us is used to provide our services and fulfill commitments to you. The information is not used outside our business, and will not be sold or otherwise provided to another party. You are welcome to contact us to take part of information we have registered about you, and if you wish it to be corrected or deleted.

PAYMENT

Card payment

Wifixphone.se offers secure card payments with Visa and MasterCard in collaboration with Bambora and Klarna are certified according to the standard PCI DSS (Payment Card Industry Data Security Standard). Wifixphone.se accepts all Visa and Mastercard connected cards issued in the Nordic region. Card purchases are made directly at (Bambora or Klarna) and all information is encrypted in accordance with current standards and rules. No card information is handled or saved at Wifixphone.se. The money is deducted directly from your account in connection with you approving the transaction.

Invoice

Generally

When paying via invoice, Wifixphone.se cooperates with Bambora and Klarna

To shop against an invoice, you must enter your social security number or organization number. A prerequisite for being able to trade against an invoice is, among other things, that you are registered in the population register in Sweden and are over 18 years of age.

You may not have any payment remarks.

All invoices are transferred by Wifixphone.se to Bambora or Klarna.

The usual credit check takes place after the personal information has been provided at the checkout, in some cases this means that a credit report is taken. A copy of the credit information will then be sent to your home.

2. Payment period, reminder fee and default interest

The payment period is always at least 14 days from the invoice date.

In the event of late payment, an agreed and statutory reminder fee is paid, currently SEK 60.

Interest on arrears is based on the due date at 2% per month.

Partial payment

When paying via Partial Payment, Wifixphone.se cooperates with Klarna

You can easily pay your invoice in installments in 3, 6 or 12 months. When you choose to pay in installments, the invoice is included in your account invoice and we will then send you a new invoice in the middle of next month.

To split your invoice, follow these steps:

Log in here or in our app.
Choose which invoice you want to pay in installments.
Click on "Payment options" and then on "Partial payment".
Select the number of months you wish to pay in installments. Clear!

Refunds

In cases where refunds are relevant, this is primarily done by re-depositing on the payment card used when ordering, or to a bank account specified by you. The refund will be made within a few days of the case causing the refund being closed.

Invoice
When purchasing against invoice, you will receive a credit invoice from Klarna AB with the credited amount.

Here's how to return an item ordered against invoice:
When the return is back in our warehouse and has been checked, we create a credit. A check can take between 1-14 days from receipt. After crediting is completed with us, we announce KLARNA AB The credit invoice shows the items we have credited you and any return shipping. Read more about any costs that may arise upon return under the chapter "right of withdrawal". You deduct the credited amount from the original invoice and pay in the remaining amount. The information used for payment is that found on the original invoice from KLARNA AB. If the due date is approaching and you have not received an e-mail about credit, it is important that you contact us so that no reminder fees or collection claims are imposed.

If you have paid the invoice
Klarna AB handles the repayment of credit invoices. Klarna AB contacts you via e-mail and asks you to submit bank details in order to make a refund. Payment takes about 5 banking days. Please note that some banks may have longer processing times.

Card payment or direct payment
When buying with a card, credit card or direct payment, the money is returned to the same card or account that was used when ordering.

Here's how to return an item ordered for a card payment:
When the return is back in our warehouse and has been checked, we create a credit. A check can take between 1-14 days from receipt. After the credit is completed with us, it takes between 1-3 banking days before you receive the refund. Read more about any costs that may arise upon return under the chapter "right of withdrawal". When paying by credit card, the refund can be seen around the date the transaction was completed. Please note that some banks may have longer processing times. If you have not received the money back, we ask you to contact your card issuer / bank in the first instance. If you have changed bank since the purchase was made with us, a refund will be made to the new card. All you need to do is contact your bank o