Al Wehda St, Ghazzah, Gaza Strip

Working hours are from 8 am to 9 pm

FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

Do I receive an invoice for my order?

After the customer makes the purchase process, an electronic bill, entitled and letterhead  in the name of Torath Shop  is sent to the e-mail that the purchase was made.


 

 

 

What exactly happens after ordering (purchase)?

After the customer has made the purchase process and confirming it, the customer is contacted by the sales clerk and taking the required data for the receiving address.

 


 

 

 

How secure is shopping in the Online Shop? Is my data protected?

The Torath Shop site uses all the international security procedures. If the visa is used, Visa information does not appear on the Torath Shop site, because the purchase process takes place through the bank used by the customer.

 


 

 

How long will delivery take?

Normally, the product takes 6 working days when sending and arriving to the customer.

 


 

 

 

Which payment methods are accepted in the Online Shop?

Torath Shop accepts the payment process through a number of methods, which are: Purchase through Visa Card Bank of Palestine, or by way of currency exchange, Western Union, Mini Gram, Mini Express, on name: Ahmed Talal Abu Dia, Mobile number: 00972599444566.

Note: If the payment has been sent, the transfer receipt must be sent to the following address: (sale@torath.ps) or the Whatsapp number: (00972592888026).

 


 

 

 

What are the delivery charges for orders from the Online Shop?

Torath Shop puts a fixed fee on all purchases, where the shipping cost of the torath shop to any country in the world is ($ 70) or what equivalent in other currencies, then fixing this fee to facilitate the purchase of our customers abroad, in addition to support our workers through increasing the sales

 


 

 

 

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